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The Union Club of Boston | Boston, Massachusetts
General Manager

About the Club

Established in 1863, the Union Club of Boston is located at No. Seven and No. Eight Park Street, formerly the homes of John Amory and Abbot Lawrence. Just steps from the State House in the heart of the city, the Union Club of Boston is a vibrant social club offering year round a la carte dining options, private event facilities, 14 overnight guest rooms (expanding to 17), and fun social programming for its members and their guests. From its inception, the Club has been characterized by forward thinking, not attaching itself to one political party, and also becoming the first male club in the city to welcome women as members, years before such equity was the norm.

The 30,000 square foot clubhouse spans five floors and annual gross revenues are $2.9 million of which $1 million is derived from food and beverage. The Club currently has 430 members and staffs approximately 34 employees year round.

The Club recently completed improvements to the kitchen, some guest rooms and cosmetic upgrades to common areas. Currently under contract is a $1 million guest room expansion and FF&E project to enhance the first floor entrance and lobby. This work is estimated to start May/June of 2018.

The Club operates Monday through Friday for breakfast, lunch and dinner year round with limited dinner service in July and August. The Club opens on weekends for annual dances and member events that meet food and beverage minimum requirements. Overnight guest rooms are available year round.

About the Position

The General Manager is responsible for managing all operations of the Union Club of Boston consistent with the direction and policies established by the Board of Governors as well as by the By-laws and Rules and Regulations of the Club. This includes working in conjunction with the Controller in the preparation and final draft of the annual operating and capital budgets, which will be subject to approval of the Finance Committee and Board.

The General Manager is responsible for the management and control of club operations to attain desired results. He or she is expected to coordinate and direct all management functions of the Club and work in concert with committee chairs to assist them with development of policies, programs, and events. He or she will be responsible for the daily operations of the Club, monitoring the quality of the Club’s products and services to ensure maximum member and guest satisfaction and will endeavor to ensure an atmosphere of hospitality, friendliness and goodwill.

The General Manager reports directly to the Club President and 12-person Board of Governors and supervises the Controller, Executive Chef, Clubhouse Manager, Membership Manager, Banquet Manager, Catering and Sales Manager, Front Desk Manager.

About the Ideal Candidate

The ideal candidate a minimum of eight years of progressively more responsible club management positions leading up to a General Manager position at a private club with similar scale and culture, or an Assistant General Manager from an excellent, larger operation who is prepared to move into a General Manager’s role. Following a long-tenured General Manager, the new General Manager will look forward to leading a high-functioning management team that will require a humanistic management approach.

Candidates should have experience leading successful dining and events programs with a successful track record in shaping excellent dining offerings and service that will connect with a sophisticated membership. The successful candidate will ideally have experience in proactively working with Boards or membership committees in growing membership and have the ability to develop and implement an effective new member onboarding plan. Experience in a busy private event environment and with guest room management and capital project facilitation is very important.

A college graduate with a Bachelor’s Degree in Business Administration, Hospitality Management or equivalent is required. Professional certifications CHA, CCM, CCE or similar professional development achievements, are highly desired.

Apply for This Position

Interested candidates should complete the Club Management Candidate Profile Form and submit a compelling cover letter and resume for consideration. To recommend a candidate or for further assistance, please contact Alison Savona at alison@denehyctp.com or by phone at 203-319-8228.

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