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The Arizona Country Club | Phoenix, Arizona
General Manager/COO

About the Club
Hidden away just south of the picturesque Camelback Mountain, in the prestigious Arcadia neighborhood of Phoenix, you will find The Arizona Country Club. Since 1946, families and friends gather to enjoy golf, culinary excellence, social events, kid’s activities, fitness, and leisure while building wonderful, lifetime memories along the way.

Arizona Country Club’s rich history dates to 1909 when it was known as The Ingleside Golf Resort. Interestingly, the golf course was constructed of oiled sand greens and a variation of six golf holes. It quickly earned the distinction of being the first winter resort ever built in Phoenix. The original location was north of Indian School Road and the Arizona Canal. In the late 1920’s Ralph Murphy relocated the Valley’s first resort across the canal and built a new 18-hole golf course using common Bermuda grass.

In 1946, the golf course was redesigned to reflect a new era of golf and Arizona Country Club was incorporated. It soon became the premier private club in the Valley. For nearly twenty years, the Club hosted The Phoenix Open (1955 to 1973). Great names like Palmer, Nicklaus, and Player have walked the Club’s fairways and enjoyed the treasures of this great golf course. Last year the Club celebrated its 75th Anniversary of the 1946 redesign and incorporation.

Today, the golf course enjoys the reputation and distinction of offering an alternative to the desert style courses in the Valley. With many tree-lined fairways the Club has a midwestern feel. The undulating greens are known to be some of the best in the area.

The Arizona Country Club is open 364 days a year with hours varying depending upon the season. Gross revenue exceeds $17.5 million with Food & Beverage accounting for $4.5 million. There are 190 staff members at the height of season and a total of 1,125 total memberships today (491 full privileged). The 18-hole course features 6,700 yards of golf from the longest tees for a par of 72.

About the Position
This is an excellent opportunity for an established Club professional to join a historic, family-oriented Club that embodies the casual Arizona lifestyle. The General Manager/COO will be responsible for managing all operations of The Arizona Country Club consistent with the direction and policies established by the Board of Directors as well as by the By-laws and Rules and Regulations of the Club. This will include working in conjunction with the Controller in the preparation and final draft of the annual operating and capital budgets, which will be subject to approval of the Finance Committee and Board, and management and control of operations to attain desired results.

With the Board of Directors focused on policy and programming, the General Manager/COO will report to and advise the board on all operating matters, offering industry perspective, concise professional expertise, and vision for the Club. The General Manager/COO owns all management accountability, with the Board interfacing with management through the General Manager.

The General Manager/COO is expected to coordinate and direct all management functions of the Club and work in concert with committee chairs to offer guidance and assist them with development of policies, programs, and events. The General Manager/COO will consult with the President, the Board, and/or committee chairs as appropriate on matters of significance to the Club. He or she will be responsible for the daily operations of the Club, monitoring the quality of the Club’s products and services to ensure maximum member and guest satisfaction and will endeavor to ensure an atmosphere of hospitality, friendliness, and goodwill.

Compensation will be competitive and commensurate with experience.

About the Ideal Candidate
The ideal candidate will have a minimum of 10 years of progressively more responsible club/hospitality management positions leading up to a General Manager position at a similar culture organization. He/she will have a professional career “track record” of achievement and relative employment stability as well as strong financial management, organizational, communication and administrative skills. It is important that the next General Manager/COO have excellent people skills and a high “emotional IQ,” especially in dealing with members, staff, and community representatives with the ability to utilize member relationships to develop activities and offerings that enhance member satisfaction.

The incoming General Manager/COO will have proven leadership qualities with demonstrated ability to direct, train and coordinate staff, and manage all facets of a highly regarded private club. He/she will also have a strong set of professional credentials in the broad hospitality areas and a sharp eye for detail in the overall management of the operation, especially in the food and beverage service, golf, housekeeping, and maintenance areas.

The successful candidate will have experience in shaping excellent social, dining, and cross departmental programs. He/she will have an understanding and appreciation of golf, tennis and fitness operations and programming. It is also vital that he/she have an overriding sense of quality awareness relating to every part of club operations with a record of success in the selection, development, training, and motivation of an accomplished, service-oriented staff. The next General Manager/COO will have sound and current knowledge of human resources practices with the ability to “manage up” effectively to the Board. The successful candidate will ideally be a college graduate with a bachelor’s degree in Business Administration, Hospitality Management or equivalent. Professional certifications (CCM, CCE) or similar professional development achievements are also highly desired.

Apply for This Position
Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/. If you have any questions or to recommend a candidate, please contact Dan Denehy or Patrick Finlen at 203.319.8228 or by email: dan@denehyctp.com or patrick@denehyctp.com.

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