Talbot Country Club | Easton, Maryland
General Manager

About the Club
Talbot Country Club, founded in 1910, is a vibrant community that cherishes its rich history and tradition. Nestled in a serene 194-acre waterfront oasis with mature trees, the Club offers a timeless, graceful space for outdoor activities, sports, dining, and family gatherings. Members, spanning all ages from newborn to 99, enjoy the understated casual elegance of the newly refurbished Clubhouse and multiple outdoor dining venues, fostering connections with nature and fellow members. The Club’s mission is to ensure every visit feels like a special event, combining courtesy, congeniality, and excellent service.

Talbot Country Club welcomes offers a range of Golf Memberships and Social Memberships tailored to diverse life stages. The 18-hole championship golf course, swimming pool, racquet courts, dining services, and year-round social events cater to a wide array of interests and surpass members’ expectations. With its exciting calendar of activities, the Club embodies the relaxed pace and warm hospitality of Maryland’s Eastern Shore, known as the land of Pleasant Living.

Gross revenue exceeds $6.8 million, with Food & Beverage accounting for $1.5 million and annual dues revenue at $3.1 million. There are approximately 685 members and 118 employees in season. The Club is open year-round. The pool, short-game area, and shoreline were renovated in 2023. The Golf Course Improvement Plan is ongoing.

About the Position
The General Manager is responsible for driving the entire operation in pursuit of excellence at The Talbot Country Club, consistent with the direction and policies established by the Board of Governors.

Reporting to the President, the General Manager is responsible for the leadership, management, and control of club operations to attain the agreed-upon levels of excellence and desired financial results. This includes partnering with the Controller to develop the Club’s annual operating and capital budgets. He or she is expected to coordinate and direct all management functions of the Club and work in concert with committee chairs to assist them with the development of policies, programs, and events. The General Manager will consult with the President, the Board, and/or committee chairs as appropriate on matters of significance to the Club. He or she will be responsible for monitoring the quality of the Club’s products and services to ensure maximum member and guest satisfaction and will endeavor to ensure an atmosphere of hospitality, friendliness, and goodwill.

Talbot Country Club offers an enticing compensation package, an exceptional work environment, and unparalleled opportunities for professional growth.

About the Ideal Candidate
The ideal candidate for the General Manager position at Talbot Country Club should have at least six to eight years of progressive private club management experience, ideally with prior experience as a General Manager at a club of similar size, amenities, and culture. Consideration will also be given to Assistant General Managers from larger, well-regarded clubs. The General Manager will be the “Face of the Club,” requiring high visibility to members. Successful candidates should have a proven track record of achievement and stability in leading family-friendly club organizations and managing sporting amenities. They should possess the ability to increase membership usage and excel in selecting, training, and motivating service-oriented staff within a private club setting. Strong financial understanding, budgeting skills, and experience overseeing capital improvement projects are essential. Expertise in shaping dining programs that cater to traditional needs and current trends, along with managing sports professionals and programming, including golf operations, racquets, aquatics, and junior activities, is vital.

As a dynamic leader, the General Manager should be a proficient delegator and motivator, working effectively at all organizational levels. They should exhibit a coach-like and humanistic management style while holding staff accountable. Excellent financial management, organizational, and administrative skills are necessary, as well as an innovative and forward-thinking approach. Familiarity with club-related technologies and software is important, and they should maintain an executive presence while being approachable and amiable, embodying high personal, professional, and ethical standards. Effective written and verbal communication skills are crucial, particularly in engaging with the board, local government agencies, and law enforcement.

A college degree, preferably in business or hospitality management, is preferred, and professional certifications like CCM or CCE are highly valued.

Apply for This Position
Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/. If you have any questions or to recommend a candidate, please contact Carolyn Kepcher at 203 319 8228 or by email at carolyn@denehyctp.com.