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The Milbrook Club | Greenwich, Connecticut 
General Manager 

About the Club
The Milbrook Club is a private member-owned family friendly club and the only community-based club located in Greenwich, Connecticut which is approximately 30 minutes from New York City. It was built in 1923 on the former estate of William “Boss” Tweed, the notorious New York City politician. The idyllic Milbrook gated community has 179 homes, of which approximately 50% of those residents are active members of the Club. Today, the picturesque Club benefits from an engaged, family-oriented, and passionate membership drawn primarily within a very small radius of the Club. It is financially sound as it prepares to celebrate its Centennial in 2023.

The charming Club campus is situated on 71-acres and offers a wide range of programs, services, and amenities year-round in a collegial, casual, and family-friendly private club environment. The beautiful 22,000 sq.ft. Clubhouse serves as the social center of the Club with a vibrant calendar of activities and dining venues for casual, formal, and private dining, an activity room, and recently renovated locker rooms for both men and women. Members enjoy outdoor social activities, dining, and live music at the patio bar and terrace serviced by a new full-service kitchen.

Sixty-one acres of the Club’s property are dedicated to the tree-lined, parkland style, nine-hole golf course, professional-owned pro shop, and driving range. A robust racquets program features six Har-Tru tennis courts, a professional-owned tennis shop, four paddle tennis courts, and a newly added paddle hut complete with firepits. The pool area features an oversized competition swimming pool with eight lanes, diving well, kiddie pool, changing rooms, and snack bar.

The Clubhouse is open year-round except for the month of February. Clubhouse hours are 7:30am – 10:30pm with dining available from 12noon – 3pm and 5:30pm – 9:00pm. Gross revenue exceeds $7.45 million with Food & Beverage accounting for approximately $2 million and annual dues revenue at $4.13 million. There are 295 memberships today.

About the Position
The General Manager is responsible for managing all operations of The Milbrook Club consistent with the direction and policies established by the Board of Governors as well as by the By-laws and Rules and Regulations of the Club. This includes working in conjunction with the Controller in the preparation and final draft of the annual operating and capital budgets, which will be subject to approval of the Executive Committee and Board, and management and control of operations to attain desired results.

The General Manager is expected to coordinate and direct all management functions of the Club and work in concert with Committee Chairs to assist them with development of policies, programs, and events. The General Manager will consult with the President, the Board, and/or Committee Chairs as appropriate on matters of significance to the Club. In addition, he or she will liaise with the Board of the Milbrook Corporation which owns the property of the Club and the Homeowners Association, the Millbrook Owners Association, of 179 homes within walking distance to the Club. Roughly 50% of those homeowners are members of the Club. Both of those Board Presidents sit on the Board of The Milbrook Club as Ex-Officio, non-voting members. The General Manager will continue to maintain excellent relations with both entities.

In addition, the General Manager will be responsible for the daily operations of the Club, monitoring the quality of the Club’s products and services to ensure maximum member and guest satisfaction and will endeavor to ensure an atmosphere of hospitality, friendliness, and goodwill.

Compensation will be competitive and commensurate with experience.

About the Ideal Candidate
This is a superb opportunity for a successful hospitality professional to lead an established family-friendly club on Connecticut’s Gold Coast. The ideal candidate will have a minimum of 10 years of progressively more responsible club management positions leading up to an Assistant General Manager or General Manager role at a private club of similar scale and culture.  He/she will have a professional career “track record” of achievement and relative employment stability with experience in building budgets and managing the business from financial metrics. Additionally, the chosen candidate will have a record of success in the selection, training, development, motivation and retention of a high performing, service-oriented staff.

The selected candidate will be facile at working with a highly capable senior staff who can operate and interoperate successfully with minimal direction. He/she will have strong food and beverage knowledge and experience in shaping and developing excellent dining programming as well as overseeing capital projects and the successful reopening of facilities.

It is vital for the next General Manager to have experience in working with a board to develop and execute a strategic plan or other related experience as a big picture thinker. He/she should also have experience with club related technologies, be an excellent leader and team builder with exceptional communication skills who is willing to be “hands on” when necessary.

The successful candidate will be a college graduate with a bachelor’s degree in Business Administration, Hospitality Management or equivalent is highly preferred. Professional certifications (CCM, CCE) or similar professional development achievements are highly desired.

Apply for This Position
Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/. If you have any questions or to recommend a candidate, please contact CTP Senior Consultant Karen Alexander at karen@denehyctp.com.

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