Club Thinking Partners has been engaged by a Top 50 Golf Club to partner with them on thinking through restructuring their organization to meet the future needs of the Club. The project will result in leveraging the current internal talent with realigned roles and responsibilities and will yield a new position within the organization which Club Thinking Partners will lead the search on.
Club Thinking Partners was engaged to undertake a Food & Operational Review for a premier and traditional country club in the Midwest. Areas of focus were the Food, Beverage and Service areas and general Clubhouse Operations in order to specifically recommend policies, best practices, procedures and staffing realignment to improve the department’s financial performance and the overall member/guest experience. Financial performance was compared against peer clubs and national metrics. Concurrent with this review, a Dining Experience Survey was deployed to capture perceptions and insights as to the members’ views specific to dining operations.
Club Thinking Partners was engaged to assess internal talent for one of the nation’s largest private member clubs known for its tradition and level of excellence. With the advent of the Club’s general manager’s retirement, the Firm was charged with assessing internal talent through testing and interviews followed by the development of a succession plan. This assessment yielded an internal candidate earning the position. The Firm is now working on defining performance metrics for the new General Manager and ultimately, driving the Performance Management Planning for the entire organization.
Club Thinking Partners provides a range of ongoing management support service to a very high-end private Rocky Mountain Club. These services include management assistance, a Dining Experience Survey and Performance Management Planning for the Club’s leadership.
Club Thinking Partners recently placed a new General Manager at an exclusive city club where the dining program performance was in question. The Firm is deploying a Dining Experience Survey to retrospectively ascertain members’ perception and prospectively determine members’ expectations. The client will be using this data to shape the dining program going forward.
Club Thinking Partners has been engaged by an exclusive private country club to conduct a membership marketing review. The scope of this project includes member focus groups, demographic and peer club analysis, marketing plan development and recommendations to increase the Club’s visibility on both local and national platforms to increase member acquisition and maximize retention. In addition, the Firm will provide ongoing membership marketing support to the Club for a specified period of time.
Club Thinking Partners has an ongoing management engagement with a top tier private club located in a unique resort environment. Our role includes acting as the owner’s representative and serving on the finance committee. We also provide management support through various mid-management executive searches, the annual member survey and providing club leadership with insights on the industry, trends and best practices.