Club operating inefficiencies often result from a blurring of board and management roles. We partner with clubs to define the breakpoints that segregate the proper roles of these two groups. Our work in this area includes customized board retreats, creating high-functioning board governance models, developing customized board manuals and board surveys.

Often a board can identify problem areas at the club, but the multi-faceted implications of various solutions may be difficult to foresee. We work with the board to analyze such problems and avoid unintended consequences when a solution is decided on and implemented.

The predominance of our operational review work is focused on a good to great ethos. As your thinking partner, we document a club’s successes while identifying areas of opportunities for improvement.

Managing a golf course is complex, requiring effective leadership and resource management. The Second Impressions Report by Club Thinking Partners provides actionable insights into your course's operational health and your Superintendent’s leadership.

• Maximize Efficiency: Identify and address operational bottlenecks.
• Protect Your Investment: Ensure your multi-million-dollar asset is cared for effectively.
• Support Your Superintendent: Equip them with necessary resources for success.
• Increase Member Satisfaction: Improve aesthetics and member happiness.

Our experience in new club development varies from working with developers and private equity from the acquisition assessment phase through build out. In most instances, we continue our relationship as a thinking partner and team member.

When clubs have an opportunity to expand operations through acquisition, we analyze fully the financial, operational and even cultural implications of undertaking such a move.

Surveys that determine how members view various aspects of club operations—dining, golf, tennis and spa—can help management identify areas where changes are needed to keep members happy. Surveys are both retrospective and prospective to help club leaders shape the future.

We utilize the Employee 360º Diagnostics tool to identify who in your management team is highly collaborative and who’s not on the bus.

We work with clubs to implement performance management that results in all aspects of their operations working together in an optimum fashion. We help clubs embed this process in day-to-day operations to ensure that goals are consistently being met in an effective and efficient manner.

An Educated Board is an Effective Board! Successful and effective boards are self-aware and proactive in providing additional training and coaching to their board members on industry trends and best practices – relative to both club operations and board governance. CTP has a team of consultants who are experts in facilitating highly effective meetings to provide invaluable expertise, strategic guidance, and tailored solutions to maximize the effectiveness of your board retreat.