Longmeadow Country Club | Longmeadow, Massachusetts
General Manager

About the Club
Founded in 1922, Longmeadow Country Club is a private, member-owned country club in Longmeadow, Massachusetts, known for its rich history, welcoming culture, and classic Donald Ross golf course. Situated on approximately 220 acres, the Club has served as a gathering place for generations of members and families, blending longstanding traditions with the evolving interests of a multigenerational membership.

The Club features an 18-hole Donald Ross-designed golf course ranked among the top 20 private courses in Massachusetts and the highest-ranked course in Western Massachusetts. Longmeadow has hosted USGA Boys’ and Girls’ national championships, along with numerous state and regional golf events.

Members enjoy golf, racquets, aquatics, dining, and year-round social programming. The 18,300-square-foot clubhouse offers multiple dining and event spaces, while extensive recreational amenities support an active, family-oriented membership.

Longmeadow is entering an important period of strategic planning and capital investment. Recent improvements include clubhouse and pool renovations in 2018 and locker room renovations in 2023. Upcoming projects include pond dredging and a golf course renovation with Tyler Rae planned for 2028, creating an opportunity for the next General Manager to help guide the Club’s future.

The Club at a Glance

• Total Gross Revenue: $5.92M
• Annual Dues Revenue: $2.73M
• Food & Beverage Revenue: $1.32M
• Private Events: 25% of F&B revenue
• Membership: 480
• Annual Golf Rounds: 18,000
• Employees: 39 year-round / 105 in season
• Board of Governors: 12 members
• Property: Approximately 220 acres
• Clubhouse: 18,300 square feet

Facilities & Amenities

• 18-hole Donald Ross-designed championship golf course
• Golf practice facilities and two indoor golf simulators
• Four lighted Har-Tru tennis courts
• Two paddle courts and two overlay pickleball courts
• Main swimming pool and separate children’s pool
• Golf and tennis professional shops
• Multiple dining and event spaces, including the Tap Room, Vista Room, Patio, Bobby Jones Room, Living Room, and Centennial Room
• Pool Café and seasonal aquatics facilities
• Men’s and women’s locker facilities
• Junior golf, tennis, swimming, and summer camp programming
• Active member events, tournaments, and family activities

About the Position
The General Manager reports to the President and Board of Governors and is responsible for the overall leadership, management, and daily operations of Longmeadow Country Club. This highly visible leader will oversee all Club departments, strengthen operational consistency, and ensure an exceptional member experience while preserving the Club’s traditions and welcoming culture.

The successful candidate will bring structure, accountability, and a collaborative leadership approach to an established management team. Working closely with the Board, the General Manager will lead strategic planning, financial management, membership growth and retention, and long-term capital improvements.

A key initial priority will be strengthening food and beverage operations, including supporting the transition of a new Executive Chef, improving service consistency, and evaluating dining experiences to meet the needs of the Club’s evolving membership.

The General Manager will also play a central role in developing a comprehensive long-range plan addressing facilities, golf course infrastructure, capital requirements, and the planned 2028 golf course renovation.

What You’ll Do

• Provide overall leadership and direction for Club operations, including golf, food and beverage, racquets, aquatics, facilities, finance, and membership services.
• Deliver a consistently exceptional member experience while preserving the Club’s traditions and responding to changing membership expectations.
• Strengthen food and beverage operations through improved service standards, training, staffing, and collaboration with the Executive Chef.
• Recruit, mentor, develop, and empower department heads and staff while establishing clear expectations and accountability.
• Develop and manage annual operating and capital budgets, forecasts, financial reporting, and internal controls.
• Partner with the Board of Governors to establish strategic priorities and implement a comprehensive long-range plan.
• Oversee capital improvements, including upcoming pond dredging and the planned 2028 golf course renovation.
• Lead membership growth and retention initiatives, including prospective member outreach, engagement, and programming.
• Enhance communication and coordination among the Board, committees, department heads, employees, and members.
• Maintain a highly visible and approachable presence throughout the Club, building strong relationships with members and staff.
• Establish effective operating procedures, training programs, and performance standards across departments.
• Promote thoughtful use of Club facilities and develop programming that appeals to members across generations.

What You’ll Bring

• Education & Credentials: A college degree is preferred. Relevant private club experience and professional industry certifications are also valued.
• Ideally, a minimum of six years of progressively responsible leadership experience in private club management, including experience as a General Manager or in a senior management role with a clear path toward General Manager responsibilities at a well-regarded private country club. Accomplished Assistant General Managers and Assistant Club Managers from larger, complex club operations will also be considered.
• Food & Beverage Leadership: Demonstrated success leading member-focused dining operations, improving service standards, developing staff, and collaborating effectively with an Executive Chef.
• Financial Acumen: Strong experience developing and managing operating and capital budgets, financial reporting, forecasting, cost controls, and long-range financial planning.
• Strategic Planning: Experience establishing operational priorities, managing capital improvements, and developing long-term plans that balance member expectations with financial resources.
• Team Leadership: A proven ability to recruit, mentor, motivate, and develop high-performing management teams while fostering accountability and collaboration.
• Governance: Experience working effectively with a Board and committees, with a clear understanding of the distinction between governance and day-to-day management.
• Club Operations: Broad knowledge of private club operations, including golf, food and beverage, membership, racquets, aquatics, facilities, and member programming.
• Communication: Excellent interpersonal, written, and verbal communication skills, with the ability to build trust and maintain productive relationships with members, staff, and Club leadership.
• Personal Attributes: A visible, approachable, confident, and collaborative leader with sound judgment, strong organizational skills, attention to detail, and a genuine commitment to service excellence.

Apply for This Position
Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/. If you have any questions or want to recommend a candidate, please contact Carolyn Kepcher at carolyn@denehyctp.com.