National Golf Links of America | Southampton, New York
Assistant General Manager

About the Club
National Golf Links of America is one of the most admired and influential clubs in the world. Founded in 1908 by Charles B. Macdonald and engineered by Seth Raynor, the National introduced strategic template holes such as the Redan, Eden, Alps, and Sahara to American golf. Set on 253 acres overlooking Peconic Bay, the course has inspired architects for more than a century and continues to be studied for its strategy, scale, and timeless design.

The clubhouse, designed by founding member Jarvis Hunt, anchors a property surrounded by exceptional neighbors, including Shinnecock Hills and Sebonack Golf Club. Since opening in 1911, NGLA has stood as a benchmark of excellence and tradition in private club life.

National Golf Links of America is consistently ranked among the finest courses in the country, currently #7 on Golf Digest’s America’s 100 Greatest Courses and #2 in New York State. The previous AGM served for 24 years, highlighting the Club’s strong culture, stability, and commitment to long-term leadership.

The Club at a Glance

• Total Gross Revenues: $14.8M
• Annual Dues Revenue: $5.6M
• Food Revenue: $1.82M
• Beverage Revenue: $1.0M
• Carts & Greens Revenue: $2.72M
• F&B Private Events: 0 percent
• Annual Golf Rounds: 15,000
• Employees (YR / Seasonal): 27 / 89
• Total Members: 414
• Wait List: None
• Average Member Age: 64
• Board Members: 15
• POS / Technology: Clubessential

Facilities & Amenities

• 18-hole Charles Blair Macdonald course (6,505 yards, Par 72)
• 15,000 annual rounds
• Clubhouse overlooking Peconic Bay
• Men’s and Ladies’ Locker Rooms
• Club-owned Golf Shop
• 16 Guestrooms

About the Position
National Golf Links of America seeks a polished, thoughtful, service-focused Assistant General Manager to partner with the General Manager in leading daily operations while elevating the overall member experience. This role is ideal for a hospitality professional who thrives in a culture of excellence, tradition, and high expectations.

The AGM plays a visible, hands-on leadership role, ensuring consistency across all clubhouse departments, shaping service culture, and contributing to the Club’s long-term strategic direction. This is an exceptional opportunity to grow at one of the most respected clubs in the world within a leadership team known for stability and collaboration.

What You’ll Do

• Lead daily food and beverage operations
• Serve as acting General Manager in their absence
• Maintain clubhouse, halfway house, and service areas to exceptional standards
• Recruit, train, mentor, and evaluate clubhouse staff
• Build a culture of teamwork, professionalism, and service excellence
• Maintain strong visibility and engage with members throughout the day
• Resolve member concerns promptly and thoughtfully
• Support budgeting, forecasting, and capital planning
• Oversee inventory controls and cost management
• Coordinate communication, including website updates and email notifications
• Lead House Committee meetings and collaborate with other committees
• Plan and execute private events
• Develop cocktail and wine programs with the Executive Chef and GM
• Establish SOPs, training programs, and service standards
• Monitor departmental budgets and labor reporting
• Ensure accurate payroll for supervised departments
• Uphold appearance, grooming, and service standards
• Conduct facility inspections
• Assist with capital project implementation
• Ensure compliance with all regulations
• Participate in Board and committee meetings as requested
• Engage in continued professional development
• Manage the POS system and identify operational improvements

What You’ll Bring

• Background in golf operations, food and beverage, or luxury hospitality
• 2–5 years of management experience
• Strong leadership presence and ability to mentor teams
• Excellent communication and interpersonal skills
• Experience developing SOPs and structured operational systems
• Skill in budgeting, reporting, and inventory management
• Knowledge of wine and beverage programming
• Understanding of housekeeping, engineering, and security operations
• Attention to detail across all guest-facing and operational areas
• Ability to balance tradition with thoughtful innovation
• High work ethic and comfort with extended hours
• Experience working with volunteer committees preferred
• Bachelor’s degree preferred; CCM or similar certifications valued

APPLY FOR THE POSITION
Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/. If you have any questions or to recommend a candidate, please contact CTP Carolyn Kepcher at 203.319.8228 or by email carolyn@denehyctp.com.